About Me.
As an AI Leader, strategist, and visionary, I empower organizations to innovate with clarity and purpose. As the former Envisioning Lead for Microsoft’s AI Business Value Team and author of Design Thinking for Software and AI, I have facilitated hundreds of workshops that align human-centered design with business outcomes. I created Microsoft’s global envisioning workshop model and have trained teams across North America, Europe, Asia, and the Middle East to embrace a human first approach.
A little about me:
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8 years at Microsoft supporting global fortune 100 customers and internal training teams
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Sales impact of $100M+ influenced revenue annually
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Contributed to a Global team supporting our biggest bet customers at Microsoft
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Supported and mentored teams and invidivuals across South Africa, Japan, Europe, Dubai, US, and Canada
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Organized logistics for over 100+ executive briefings and envisioning engagements with over 10-100 participants for in person and remote workshops
I’m open to full-time opportunities in the Dallas/Ft Worth area or remote, and happy to connect for advice, referrals, or just to say hello.
I'm focused on helping companies adopt AI with empathy, strategy, and impact—ready to co-create what’s next.
Leadership Style.
Strategic Vision
Creates a clear, compelling vision to every project and communicate it with precision, ensuring goals are well-defined and teams are aligned toward achieving shared objectives.
Empathy
Genuine care for my team members’ well-being and demonstrate empathy for customers, fostering trust, loyalty, and stronger relationships.
Outcome Driven
Focus on achieving measurable outcomes by setting clear goals, tracking progress, and aligning efforts to deliver meaningful results that drive impact for both the team and the customer.
Innovation
Seeks innovative ways to solve problems and enhance processes, driving continuous improvement and keeping the team ahead of the curve
Curiosity
Approach challenges with curiosity, asking insightful questions and exploring new perspectives to fuel innovation, strengthen decision-making, and ensure solutions are deeply aligned with customer needs—driving both team growth and exceptional customer experiences.
Adaptable
Adapt quickly to changing circumstances while keeping the team aligned and motivated, staying calm under pressure, pivoting strategies as needed, and balancing short-term needs with long-term goals to inspire confidence and deliver results.
Collaboration
Excels at uniting diverse teams and fostering collaboration, strengthening cohesion while harnessing the power of varied perspectives.
Communication
Create clarity, alignment, and focus by effectively ensuring alignment across the team, reducing misunderstandings, and fostering a shared understanding that drives results.
Decisive
Make clear, timely decisions with confidence, providing direction and momentum, reducing uncertainty, building trust through accountability, and keeping projects moving steadily toward their goals.
Leadership Experience
Strategic Innovation & Envisioning Director
(Digital Transformation Expert & Leader - Dallas)
Mar 2022 - Oct 2025 (3y, 9m)
MICROSOFT
Orchestrated strategic envisioning engagements leading multiple teams with Fortune 100 clients, using design thinking to align stakeholders, uncover business challenges, and co-create AI and software solutions tied to measurable outcomes. Designed and facilitated 100+ virtual and in-person workshops that drove clarity, prioritization, and executive alignment. Developed Microsoft’s global envisioning framework and trained teams globally.
Key Contributions:
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Facilitated 100+ high-impact envisioning workshops for Fortune 100 companies
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Developed AI and software solution strategies aligned to customer goals
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Created scalable frameworks for design thinking adoption globally
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Drove strategic alignment across sales, marketing, product, and delivery teams
Microsoft Technology Center Director
(Innovation Hub - Denver)
Nov 2017 - Mar 2022 (5y, 9m)
MICROSOFT
Directed the Denver, Los Angeles, and Irvine Microsoft Technology Centers (MTCs), leading strategic customer engagements and operational excellence with a staff of 12. Created and implemented the envisioning workshop model now used globally across all MTCs, now called Innovation Hubs. Led cross-functional teams to deliver high-impact, design thinking–based workshops that aligned technology solutions to customer business outcomes. Trained MTC and field teams across North America, Europe, Asia, and the Middle East in workshop delivery and design thinking methodology.
Slalom User Experience Design Lead
(Experience Design Practice Area Lead)
Oct 2010 - Nov 2017 (7y, 2m)
SLALOM CONSULTING
Led Slalom’s Experience Design practice with a team of 12 designers, strategists, and researchers—driving digital innovation and human-centered outcomes for clients across industries. Served as National Community Chair for Experience Design, guiding and connecting practice leaders across the U.S. to elevate design quality, share best practices, and scale impact.
Focused on accelerating the path from vision to value by leading multidisciplinary teams to craft custom digital products that build engagement, loyalty, and business growth. Championed a collaborative, people-first approach—breaking down silos to design repeatable, scalable experiences that truly matter to clients and their customers.
Individual Contributor Experience
AT&T Web Dev + Data Analyst
(HR technical support)
Jun 2009 - Oct 2010 (1y, 5mo)
AT&T
Led SharePoint administration and development initiatives for the HR and Staffing team, ensuring seamless collaboration and content management. Managed mobility web page administration optimized for iPhone, Blackberry, and other web-enabled devices. Designed and developed social networking pages utilizing Facebook FBML to enhance engagement. Delivered advanced reporting and analytics in Taleo, Business Objects, and MS Access, supporting data-driven decision-making. Provided photography featured on the award-winning www.att.jobs site. Oversaw end-to-end project management to ensure timely, high-quality deliverables across multiple platforms and stakeholders.
Chief Marketing Officer
(Startup)
Jun 2010 - Sep 2010 (6 mo)
Servoyant/NTR Global
Directed strategic marketing development and executed tactical initiatives to drive lead capture, nurturing, and conversion through integrated campaigns. Leveraged email marketing, product positioning, video production, web design and development, SEO/SEM, online advertising, and Web 2.0 channels (blogs, podcasts, vidcasts) to maximize reach and engagement. Applied web analytics to inform data-driven decisions and optimize online processes for improved performance. Produced high-impact video and audio content, Flash animations, and microsites to support brand storytelling. Led marketing efforts across trade shows, social media platforms, and multi-channel campaigns, delivering measurable growth and brand visibility.
Online Marketing Manager
(Startup)
Dec 2008 - Jun 2010
Servoyant/NTR Global
Spearheaded end-to-end web design and development for the Americas site, creating user-centric, visually compelling, and high-performing digital experiences. Implemented advanced SEO/SEM strategies to boost visibility and search rankings, supported by targeted online advertising campaigns to drive qualified traffic. Produced and managed Web 2.0 content, including blogs, podcasts, and vidcasts, to enhance engagement and brand authority. Leveraged web analytics to track performance, uncover insights, and guide continuous optimization of online processes. Designed and deployed dynamic microsites, interactive Flash components, and multimedia content, including high-quality video and audio editing, to support product launches, marketing initiatives, and brand storytelling. Collaborated with cross-functional teams to ensure consistent branding, seamless functionality, and measurable marketing impact across all digital touchpoints.
Web Design & Development
(Jr. Webmaster)
Apr 2005 - Dec 2008 (3y,9mo)
Centex Homes
Directed web design, development, and nationwide support for the public website www.centexhomes.com, creating high-performance, user-friendly online experiences. Designed and developed custom neighborhood websites using HTML, JavaScript, XML, Flash, and CSS to highlight properties and engage prospective buyers. Deployed and maintained the SharePoint Intranet, managing taxonomy, branding, live and online video training, and advanced site customizations, including themes, templates, and master pages. Oversaw domain registration, administration, and billing for more than 2,000 domain names, as well as video and media streaming for both intranet and public platforms. Administered Google Mini search capabilities, optimizing search scopes for location, pricing, and home type queries. Led nationwide paid search campaigns through Google Ads, MSN, and Yahoo/Overture to drive targeted traffic, and leveraged Google Analytics to report on performance, measure ROI, and inform continuous optimization of web marketing strategies.
Program Manager
(contracted via Siemens Business Service for...)
Mar 2004 - April 2005 (1yr)
FMC
Oversee the planning, execution, and delivery of complex programs by aligning cross-functional teams, managing budgets and timelines, and mitigating risks. Define program goals, track progress against key milestones, and ensure deliverables meet quality standards. Foster collaboration across stakeholders, drive strategic alignment with business objectives, and deliver measurable results that support organizational growth.
Southwest Regional Analytics Manager
(EDS Consulting)
Oct 1999 - Mar 2004 (4y, 6 mo)
EDS Consulting (now HP)
As a consultant, my engagements consisted of diverse roles across major clients. I began as a Business Analyst at ExxonMobil, advancing after two years to design a billing database for Continental Airlines, reducing IT outsourcing costs. Promoted to Southwest Regional Reporting Team Lead for FMC, Huntsman, and additional clients, I oversaw contract service level agreement (SLA) reporting and led client performance review meetings on a daily, weekly, monthly, and annual basis. Transitioning into a Project Manager role for the Marathon Oil account, I implemented a web application that consolidated server logs and mainframe data, compared results against SLA metrics, and displayed performance via a real-time dashboard. I later joined Siemens Business Services as Program Management Office (PMO) Manager for the FMC account, where I directed inventory personnel, streamlined business processes, and managed Siemens’ contract SLA reporting.
Business Analyst
(Typist to Data Analyst)
1995 - 1999 (4 years)
Fugro
Managed business administration functions and developed a comprehensive engineering job database using MS Access 2.0, transitioning Fugro from a paper-based library to a fully electronic archive. The database indexed all engineering projects dating back to the 1950s and included detailed records of engineering summaries, problem analyses, testing procedures, implemented solutions, and geophysical results, significantly improving information accessibility and operational efficiency.
